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01/18/04
WORKIN' NINE TO FIDO
He "SUPERVISES" a leading provider of test preparation,
assessment and college admissions services, the Princeton Review.
It's his job to greet employees and visitors to the New York City
office, and check out their lunches. He provides humor at serious
company meetings by dragging his rear end across the floor and interrupts
important conference calls with his demands to be walked. He's Tor,
a chocolate Labrador retriever, and according to Harriet Brand, director
of public relations, he symbolizes the spiritual atmosphere of The
Princeton Review: irreverent, smart and somewhat demanding. Tor is
loved by most and tolerated by some. "It helps that he belongs
to John Katzman, the CEO," says Brand.
But taking your dog to work isn't just for CEOs anymore. Today, bosses
are constantly looking for ways to enhance employee performance, and
a recent survey by the American Pet Products Manufacturers Association
found that having a pet in the office results in more productivity
and decreased absenteeism. In addition, many health-enhancing benefits
of pet ownership—reduced blood pressure, lower stress levels,
and improved overall emotional and physical health—carry over
into the office environment. When pets are allowed at work, employees
become more motivated, creative and productive.
"Workplaces are one of the most stressful environments that
we come in contact with on a daily basis," says Bruce Van Horn,
pet guru and author of the forth-coming book Home Alone: Tools to
Help Your Pets Overcome Separation Anxiety. According to Van Horn,
fear-based motivation triggers stress, which runs rampant through
corporate America. "We all fear being fired, and we equate this
fear with the fight/flight response," he says. "One solution
to corporate stress is to bring pets into the workplace."
There's an office in Chicago where pets are not only welcome, they
earn you brownie points. Reining Cats and Dogs Entertainment Incorporated
is a production company in Chicago and Los Angeles owned by Julie
Lofton, an animal-loving producer and a former stand-up comic and
actress. Lofton started her own company at age 24 so that she could
run her business her own way, which included bringing her dog, Millie,
and her cats, Bean and Batman, to work with her.
The company's job application clearly states that pets are encouraged.
"Before every interview, I ask candidates if they are animal-friendly,"
says Lofton. "If so, I let them know that there are pets in the
office and their pets are welcome, too. People get really excited
at this notion and are more inclined to work here."
Most of the staff at RCD don't have children, so their dogs and cats
serve as substitutes. "Rather than miss their 'kids' while they're
at work, they can have them by their side," observes Lofton.
"It saves a lot of money on pet sitters, and people are happier
to work later hours."
What about bringing your cat to work?
"Dogs are more likely to benefit from this opportunity,"
says Alice Moon-Fanelli, a certified applied animal behaviorist at
Tufts University School of Veterinary Medicine in North Grafton, Massachusetts.
"Most cats would probably prefer to stay home and wait for their
owners' return, although some particularly sociable felines might
enjoy the variety."
At Marcus Thomas LLC, a Cleveland-based advertising and public relations
agency with 80 employees, the pet-friendly policy is one of the most
popular perks. When two of the offices were recently consolidated
into one 26,400-square-foot space, architects incorporated pet-friendly
amenities into the design, such as removable carpet squares in offices
(for accidents) and a polished concrete floor space. Conference rooms
are shaped like doghouses and named for pets: "Kings Lair,"
"Shadow's Shelter" and "Lindy's Hop" are a few.
"We have a very casual, family-friendly atmosphere, so pets
are a natural extension to that environment," says Jim Nash,
a managing partner at the agency. "When our dogs are around,
we take ourselves less seriously. We relax and do a good job thinking
about our clients and focusing on their needs."
Although its easier for small offices to allow pets, Nash is proving
that size doesn't necessarily matter when it comes to pet-friendly
policies. What matters more is corporate culture. It's mostly the
creative industries—the arts, entertainment, advertising, public
relations—that are blazing a trail to more liberal pet policies.
John Fredericks feels blessed to have worked as a meteorologist for
TV stations in Las Vegas and Santa Barbara, California, that allowed
him, and still allow him, to bring his "best friend" Jordan
to work. Fredericks has been on the air at KVBC-TV, the Las Vegas
NEC affiliate, since July 1996. So has Jordan. The male yellow Labrador
retriever has grown so popular that in public, Fredericks is rarely
asked about the weather. "Viewers are more interested in 'how's/where's
Jordan?'" says Fredericks. "Jordan's section of the KVBC
Web site [kvbc.com] receives more hits than all of our other on-air
personalities."
So dogs are stress-relievers and fun to have at work—but can
they can create problems? "Oh yes," says Fredericks. He
admits that Jordan has been known to lick himself on the air, and
has made a couple of remote broadcasts more memorable by relieving
himself or paying amorous attention to a poodle. "But he makes
me smile, no matter how bad the day is going, not that I have many
bad days—I do weather in Las Vegas, for goodness' sakes,"
Fredericks says. Jordan, he argues, is the perfect employee: "He
roams the station, always putting smiles on the faces of my co-workers.
He never argues or talks back. He's never late for work. He doesn't
get paid — man, does he need an agent. And he never complains
about the long hours. Who wouldn't want that kind of employee?"
According to Moon-Fanelli, a dog's presence boosts morale and energy
levels in the workplace. But why? "It's love," says Marty
Becker, a veterinarian who regularly appears on ABC-TV's "Good
Morning America" and the author of The Healing Power of Pets
(Hyperion Press). "Imagine having something lying at your feet
that loves you so much it will, on occasion, lose bladder control
in your honor. A living thing that loves you—and only you—so
much it acts like your coming back to your desk from a bathroom break
is the arrival of a top movie star at the Oscars. Whether it's the
lick of the hand in times of stress without even asking for it, or
the reassuring thump of the tail on the cubicle floor, pets are like
furry pressure-relief valves, laughter catalysts and mood elevators
all rolled into one."
OK. So we love our dogs and they love us. But can offices operate
in a sane and productive manner with pets underfoot? "Absolutely,"
says Siobhan Gray, director of human resources at Rhythm & Hues
Studios, a Los Angeles computer animation and visual effects studio.
"We integrate 10 to 15 dogs on the premises on any given day
and still have a productive environment here by setting guidelines
for doggy behavior that the owners must follow. If the guidelines
aren't followed, the dog is not allowed at work."
Lofton contends that pets are just as much a part other office as
any employee. "If a dog or cat happens to be in the middle of
the floor or in your chair, you simply step around them or give them
a little nudge," says Lofton. If it's a human, we tend to give
them more of a shove."
Some experts believe that having a dog at work helps people reach
out to each other. "People attach positive social attributes
to pet owners," says Becker. "So when they see you at work
with your pet, they think, 'Wow, he or she must be trustworthy, loyal,
friendly, kind—a really good person.'"
When Siobhan Gray began her job at Rhythm & Hues, her 6-year-old
Labrador retriever mix served as a "social lubricant," she
says. "People heard about Lucy, came to meet me, and a terrific
side effect was that I got to meet my new co-workers in record time.
I can't tell you how nice it was for people to get to know me as Lucy's
mom, not just the new HR person."
... Judy Mandell (Magazine writer and book author based in North Garden,
Virginia, where she shares her office with two dogs). This article
appeared in the January 2004 issue of SKY Magazine.
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